Tuesday, 21 July 2020

Covid-19 Policy

Here are guidelines issued by my governing body, which I will be adhering to with my best ability.

Adhering to guidelines

Throughout this pandemic, I am following guidelines issued by the government, NHS, other relevant authorities and my professional association, the Complementary Health Professionals, regarding safe and hygienic practice and the use of any personal protective equipment (PPE).

COVID-19 Risk Assessment

I have carried out a full risk assessment, in line with guidance from the Health and Safety Executive (HSE), in order to:

  • identify what work activity or situations might cause transmission of the virus;
  • think about who could be at risk;
  • decide how likely it is that someone could be exposed; and to
  • act to remove the activity or situation, or if this isn’t possible, control the risk.

Health screening

Prior to seeing any of my clients, I will be:
  • Monitoring my own health and deferring treatments if I have COVID-19 or symptoms of COVID-19.
  • Contacting clients 48 hours in advance and deferring any treatments if: 
  • You have COVID-19 or symptoms of COVID-19; 
  • You are clinically extremely vulnerable and shielding; 
  • Anyone in your household has COVID-19 or symptoms of COVID-19; 
  • You have been in close contact with someone who has symptoms of COVID-19 in the past 14 days; 
  • If you have been contacted by the NHS Test and Trace Service and told to self isolate.
Please call and postpone your treatment on the morning of your appointment if you have a temperature or other symptoms of COVID-19.

Enhanced cleaning and hygiene measures

I have introduced enhanced cleaning and hygiene measures between clients, which includes washing and disinfecting any non-porous surfaces and therapy equipment, such as chairs and couch, and replacing any non-porous or single-use items, such as towels and couch roll. Strict personal hygiene measures will also be adhered to, including regular handwashing/sanitising.

Adapting or restricting treatments

It may be necessary for me to adapt or restrict certain treatments, in order to reduce the risk of spreading COVID-19 and/or protect my clients’ health and safety. Any clients likely to be impacted will be advised as soon as possible.

Maintaining social distancing

Please note that while my treatments involve close contact, I will be observing social distancing measures wherever possible. This might include, for example, maintaining an appropriate distance during the consultation process, and when arriving and leaving for an appointment.

Cancellations policy

Please cancel your treatment if you have any symptoms of COVID-19 or you have knowingly been exposed during the last 14 days. If a treatment is cancelled or deferred at short notice because you have COVID-19 the cancellation fee will be waivered.

If you have any questions or would like to discuss any aspect of your treatment, please contact me.